How can I close my account?
Log in to the client area and go to the «Payments» tab. There you can request and confirm the liquidation of your account. We will then sell your portfolio holdings, charge our management fee pro rata temporis, and transfer the total amount in CHF to your reference account.
You have the option of closing your account with us permanently or suspending your customer relationship with us for one year (and reactivating it later).
After closing your account, you will continue to have online access to your electronic tax statement and your 3a tax certificate, provided you had a third pillar account with us.
More questions in "Deposits and withdrawals"
How do I deposit money into my account?Can I set up a standing order – in the sense of a savings plan – for deposits?I have only deposited CHF so far. What happens if I deposit EUR or USD?Can I transfer an existing securities portfolio?What is the deposit reminder service?How do I withdraw a partial amount from my account?How much can I withdraw from my account?Can I set up standing (recurring) orders for withdrawals?How is security ensured for withdrawals?Can I also transfer funds from my account to third parties?What happens to my investment mix when I withdraw money?Are withdrawals in foreign currencies possible?Can I terminate the power of attorney and manage the assets held with the custodian bank myself?What happens to my investment account if I die?
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